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Terms of Service ​

Effective Date: 2026-07-09 · Document ID: TOS-MMA-001 · Contact: info@mapsted.com · Contact UsVersion: 1.0

1. Parties ​

These Terms of Service ("Terms") are between Mapsted Corp., together with its subsidiaries, affiliates, and related entities (collectively, "Mapsted", "we", "us", "our") — a federally incorporated Canadian corporation headquartered in Ontario, Canada (registered office address available upon written request to info@mapsted.com) — and any person or entity accessing this documentation site or using the Mapsted Maps JavaScript API ("you", "your"). Depending on how you interact with the Service, you are classified as either a Visitor or a Licensee as defined in §2.

2. Definitions ​

TermMeaning
SoftwareThe @mapsted/maps-js-api npm package and CDN bundle, TypeScript declarations, documentation, and the Mapsted-hosted services it depends on: the map iframe origin (maps.mapsted.com), the CDN delivery origin (mapi.mapsted.com), and the supporting backend services (deploy.mapsted.com, filer.mapsted.com).
ServiceThe Software together with this documentation site at docs.mapsted.com/maps-js-api.
VisitorA natural person who browses this documentation site without installing the Software or holding an API Key. Visitors are subject to §3, §14, §15, §17, and §20 only.
LicenseeA person or entity that installs the Software, holds or applies for an API Key, or otherwise uses the Service beyond documentation browsing. All Terms apply to Licensees.
Commercial AgreementA signed, written agreement between Mapsted Corp. and the Licensee that grants specific licence rights and service terms.
API KeyA credential issued by Mapsted Corp. to authenticate and authorise access to the Service.
End UserA natural person who uses the Licensee's application that embeds the Software.
Licensee DataData uploaded, submitted, or otherwise provided by the Licensee or End Users through the Licensee's application.

3. Acceptance of Terms ​

By browsing this documentation site, you accept these Terms as a Visitor. By installing the Software, including it via CDN, or otherwise using the Service beyond documentation browsing, you additionally accept these Terms as a Licensee. If you are accepting on behalf of a company or other legal entity, you represent that you have authority to bind that entity.

If you do not agree to these Terms, do not install, access, or use the Service.

These Terms incorporate by reference: the Licence Agreement and the Acceptable Use Policy.

For Québec residents and users in EU member states, material changes to these Terms that affect personal data processing will be communicated in accordance with applicable privacy law, including Québec Law 25 and the GDPR, and may require affirmative consent where mandated by those laws.

4. Account Creation and API Keys ​

To access sandbox or production tiers of the Service, you must obtain an API Key from Mapsted Corp. via a signed Commercial Agreement or sandbox registration. You are responsible for:

  1. maintaining the confidentiality of your API Key;
  2. all activity that occurs under your API Key;
  3. notifying Mapsted Corp. promptly at info@mapsted.com if you become aware of any unauthorised use of your API Key.

Mapsted Corp. may revoke or rotate an API Key at any time if we reasonably believe it has been compromised or is being used in violation of these Terms.

5. Permitted Use ​

The Service is licensed, not sold. Use of the Service is permitted only:

  1. under a valid Commercial Agreement with Mapsted Corp.; and
  2. in accordance with the Licence Agreement and Acceptable Use Policy.

Fair-use and reserved right to introduce usage controls: Mapsted Corp. reserves the right, at its sole discretion and with reasonable notice posted to this documentation site, to introduce tiered access, per-session or per-day call quotas, fair-use limits, rate-limiting, required API keys, or other usage controls for the Service at any time. Any such controls, when introduced, will be published in the Acceptable Use Policy and enforced at Mapsted's infrastructure. Use of the Service without a signed Commercial Agreement is permitted only for bona-fide non-production evaluation and is subject to the general fair-use expectation set out in the Acceptable Use Policy.

6. Service Availability ​

Mapsted Corp. will use commercially reasonable efforts to maintain availability of the Mapsted-hosted services — the iframe origin (maps.mapsted.com), the CDN delivery origin (mapi.mapsted.com), and the supporting backend services (deploy.mapsted.com, filer.mapsted.com) — upon which the Software depends. However:

  • No service level agreement ("SLA") is provided under these Terms. SLA commitments, if any, exist only under a separate signed Commercial Agreement.
  • Mapsted Corp. may perform scheduled maintenance with at least 24 hours' advance notice posted to this documentation site's changelog at /reference/changelog and, where reasonably practicable, via direct notice to Licensees under a Commercial Agreement. Emergency or unscheduled maintenance may be performed without prior notice.
  • Mapsted Corp. does not warrant that the Service will be available at any particular time.

Data transmitted through the Service is protected using industry-standard TLS 1.3 (TLS 1.2 minimum; TLS 1.0 and 1.1 are not supported) over Mapsted's Google Cloud Platform infrastructure. Data in transit is not guaranteed to be error-free; the Warranty Disclaimer in §15 applies.

7. Service Modifications and Discontinuation ​

Mapsted Corp. reserves the right to modify, suspend, or discontinue the Service (or any part thereof) at any time. Mapsted Corp. will use reasonable efforts to:

  • give advance notice of material breaking changes through the changelog at /reference/changelog or via direct communication to Licensees under a Commercial Agreement; and
  • give at least 90 days' advance written notice before permanently discontinuing the Service or any material component of it, in order to allow Licensees a reasonable wind-down period.

The 90-day wind-down notice obligation does not apply where discontinuation is required by law, court order, or to protect the security or integrity of Mapsted's systems or other customers.

The Software follows semantic versioning. Major version increments may introduce breaking changes to the public API surface.

8. Fees, Taxes, and Commercial Agreement ​

Production use of the Service requires a signed Commercial Agreement. Fees, payment terms, invoicing, and auto-renewal conditions are as specified in the applicable Commercial Agreement.

All fees stated in a Commercial Agreement are exclusive of applicable taxes. The Licensee is responsible for all taxes, levies, or duties imposed by applicable taxing authorities on fees paid under a Commercial Agreement, including without limitation Canadian Goods and Services Tax (GST), Harmonised Sales Tax (HST), Quebec Sales Tax (QST), and European Union Value Added Tax (VAT), excluding any taxes assessed on Mapsted Corp.'s net income. Where Mapsted Corp. is required by law to collect such taxes, they will be added to the applicable invoice. EU-based Licensees should note that VAT reverse-charge or zero-rated supply treatment may apply depending on their jurisdiction and registration status; Mapsted Corp. will apply the treatment required by applicable law.

9. Licensee Responsibilities and Customer Data ​

The Licensee is solely responsible for:

  1. all Licensee Data and End User Data collected, processed, or transmitted by the Licensee's application that embeds the Software;
  2. obtaining all consents required from End Users for data collection and processing, including as required under applicable privacy law (GDPR, CCPA/CPRA, PIPEDA, Québec Law 25);
  3. deploying an appropriate consent and cookie-notice mechanism on the Licensee's site covering any cookies or local storage set by the embedded Mapsted iframe (see Cookie Policy);
  4. compliance with all laws and regulations applicable to the Licensee's application and the jurisdictions in which it operates;
  5. the security of the Licensee's own systems and the API Key(s) issued to the Licensee.

Mapsted Corp. processes End User data as described in the Privacy Policy and, under a Commercial Agreement, in the applicable Data Processing Addendum.

10. Confidentiality ​

Each party agrees to keep confidential the non-public information of the other party disclosed in connection with the Service ("Confidential Information"), and to use such information only for the purposes contemplated by these Terms or the Commercial Agreement. This obligation does not apply to information that is or becomes publicly available through no fault of the receiving party, or that is independently developed by the receiving party. This clause governs confidential disclosures made in connection with evaluation and sandbox access under these public Terms; more detailed confidentiality obligations applicable to Commercial Agreement relationships are set out in the applicable Commercial Agreement.

11. Term and Termination ​

These Terms remain in effect until terminated.

Termination by Licensee: You may stop using the Service at any time. If you have a Commercial Agreement, termination of that agreement is governed by its own terms.

Termination by Mapsted Corp.: Mapsted Corp. may terminate your access to the Service immediately, without prior notice, if:

  1. you breach any provision of these Terms, the Licence Agreement, or the Acceptable Use Policy;
  2. Mapsted Corp. is required to do so by law;
  3. Mapsted Corp. decides to discontinue the Service (subject to the 90-day wind-down notice in §7, where applicable).

Upon termination, your right to use the Service ceases immediately. Clauses 9, 10, 12, 13, 14, 15, 16, 17, 18, and 19 survive termination.

12. Suspension ​

Mapsted Corp. may suspend your access to the Service — without terminating these Terms — if:

  1. your use violates the Acceptable Use Policy;
  2. your account is subject to a legal hold or dispute;
  3. suspension is required to protect Mapsted Corp.'s infrastructure or other customers.

Mapsted Corp. will use reasonable efforts to give advance notice of suspension unless an emergency or legal obligation prevents it.

Nothing in this clause limits Mapsted Corp.'s right to seek equitable or injunctive relief in respect of any breach or threatened breach (see §14).

13. Indemnification ​

13.1 Licensee Indemnity. The Licensee will indemnify, defend, and hold harmless Mapsted Corp. and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:

  1. the Licensee's use of the Service in violation of these Terms;
  2. any application, product, or service the Licensee builds or distributes using the Software;
  3. the Licensee's collection, processing, or disclosure of End User data;
  4. the Licensee's violation of any applicable law or regulation;
  5. any claim by a third party that the Licensee's application (excluding the Software itself) infringes that party's intellectual property rights.

13.2 Mapsted IP Indemnity. Mapsted Corp. will indemnify, defend, and hold harmless the Licensee from and against any third-party claim alleging that the Software, as provided by Mapsted Corp. and used by the Licensee in accordance with these Terms and any applicable Commercial Agreement, infringes any patent, copyright, trademark, or trade secret of that third party. This obligation does not apply where the alleged infringement arises from:

  1. modification of the Software by the Licensee or any third party;
  2. combination of the Software with materials not provided or approved by Mapsted Corp.;
  3. use of the Software other than as permitted by these Terms or the applicable Commercial Agreement;
  4. the Licensee's failure to use an updated or modified version of the Software provided by Mapsted Corp. to avoid the alleged infringement; or
  5. open-source components incorporated in the Software (which remain subject to their respective licences).

If Mapsted Corp. receives notice of an infringement claim covered by §13.2, Mapsted Corp. may, at its option and expense: (a) procure the right for the Licensee to continue using the Software; (b) replace or modify the Software to make it non-infringing; or (c) terminate the Licensee's access to the affected component upon reasonable notice and refund any prepaid fees attributable to the unused portion.

14. Limitation of Liability ​

14.1 Exclusion of Consequential Damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MAPSTED CORP. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOSS OF PROFITS, REVENUE, DATA, USE, OR GOODWILL — ARISING OUT OF OR IN CONNECTION WITH THE SERVICE OR THESE TERMS, REGARDLESS OF THE THEORY OF LIABILITY, EVEN IF MAPSTED CORP. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Consumer-law savings clause: Nothing in §14.1 excludes or limits any right or remedy that a consumer is entitled to under mandatory applicable law that cannot be waived by contract, including without limitation rights under the Québec Loi sur la protection du consommateur (LPCQ), s. 272, under the European Union Consumer Rights Directive (CRD) art. 3(5) and other mandatory consumer-protection legislation in applicable EU member states, or under the mandatory consumer-protection laws of the United Kingdom or Switzerland where applicable to the Licensee.

14.2 Aggregate Direct Liability Cap. Where the Licensee does not have a signed Commercial Agreement in effect, Mapsted Corp.'s total aggregate liability to the Licensee under or in connection with these Terms — whether in contract, tort (including negligence), statute, or otherwise — shall not exceed the greater of CAD $100 (one hundred Canadian dollars) or the fees paid by Licensee to Mapsted in the twelve (12) months preceding the claim. For Licensees operating under a signed Commercial Agreement, aggregate liability is governed by that agreement.

14.3 Equitable Relief. Notwithstanding §14.1 and §14.2, and notwithstanding any dispute resolution mechanism in §17, either party may seek injunctive, declaratory, or other equitable relief from a court of competent jurisdiction without posting bond, waiving any right to jury trial, or exhausting any other dispute resolution procedure. This right applies in particular to any actual or threatened breach of intellectual property rights or confidentiality obligations.

15. Warranty Disclaimer ​

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". MAPSTED CORP. MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OR ERROR-FREE OPERATION. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY MAPSTED CORP. OR ITS REPRESENTATIVES CREATES A WARRANTY.

Consumer-law savings clause: Nothing in this §15 excludes implied warranties or conditions that cannot be excluded under mandatory applicable law, including without limitation mandatory statutory guarantees applicable to consumers in Québec or EU member states.

16. Export Controls ​

The Licensee represents and warrants that it is not located in, and will not use or permit use of the Service in, any country or region subject to trade embargo or sanctions by the Government of Canada, the United States, the United Kingdom, the European Union, or the United Nations. The Licensee is solely responsible for compliance with applicable export-control and trade-sanctions laws.

Mapsted Corp. asserts in good faith that the Software is classified as EAR99 under the US Export Administration Regulations (mass-market software incorporating only standard TLS 1.2/1.3 cryptography), pending any formal CCATS determination; see the Export Control Notice (ECN-MMA-001 §5.3) for the detailed good-faith classification posture. The Software is also subject to the Canadian Export and Import Permits Act and Special Economic Measures Act, as well as applicable US, UK, and EU sanctions regulations. Mapsted Corp. reserves the right to screen Licensee and end-user parties against sanctions lists maintained by Global Affairs Canada, OFAC (US), OFSI (UK), and the EU, and will do so where required by applicable law or the signed Commercial Agreement; the Licensee's sanctions-screening obligations are set out in ECN-MMA-001 §8.

17. Governing Law and Dispute Resolution ​

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles. Where a Licensee operates under a Commercial Agreement that specifies a different governing law, that agreement's terms prevail for that Licensee.

Any dispute arising out of or relating to these Terms that cannot be resolved informally shall be resolved exclusively in the courts of the Province of Ontario, and each party irrevocably consents to the personal jurisdiction of those courts. Either party may seek equitable or injunctive relief from the Ontario Superior Court of Justice as provided in §14.3.

18. Notices ​

Notices from Mapsted Corp. to the Licensee will be delivered by email to the address associated with your API Key or Commercial Agreement, or by posting to this documentation site. Notices from the Licensee to Mapsted Corp. must be sent to info@mapsted.com or as directed in the applicable Commercial Agreement.

19. Entire Agreement; Severability; Waiver ​

These Terms, together with the Licence Agreement, the Acceptable Use Policy, and any signed Commercial Agreement, constitute the entire agreement between the parties regarding the Service and supersede all prior negotiations, representations, warranties, and understandings. The Privacy Policy is incorporated by reference for informational purposes regarding Mapsted Corp.'s data-handling practices but does not form part of the contractual obligations between the parties and may be updated by Mapsted Corp. independently in accordance with its own terms.

If any provision of these Terms is held invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall continue in full force and effect.

Mapsted Corp.'s failure to enforce any provision of these Terms is not a waiver of its right to do so later.

20. Changes to These Terms ​

Mapsted Corp. may update these Terms from time to time. Material changes will be announced via the changelog at /reference/changelog and, where required by law, by direct notice to Licensees under a Commercial Agreement. Continued use of the Service after the effective date of a change constitutes acceptance of the updated Terms. Where Québec Law 25 or the GDPR require affirmative consent for changes affecting personal data processing, Mapsted Corp. will obtain such consent through an appropriate mechanism before those changes take effect.